HELP!

If you need help with Banner HR usage and questions contact your usual Human Resources resources:

• Your area’s HR Generalist, or hrgen@vcu.edu
• HR Operations, 827-1770 or pafs@vcu.edu
• HR Leave, 827-1770 or leave@vcu.edu
• Payroll Services, 828-0740 or payroll@vcu.edu
• Banner HR security questions – hrsecurity@vcu.edu

If you need help with Banner Finance usage and questions:

• Accounting/budgeting – 828-0388 or finsecurity@vcu.edu
• Accounts payable/purchasing and eVA – evapurch@vcu.edu or 828-1077 extensions 164 and 138
• Grant accounting – 828-8104 or gcavcu@vcu.edu
• Banner Finance security questions – finsecurity@vcu.edu

If you need help with your eID visit the eID Manager.

VCU Technology Services Help Desk will help with any installation issues or any other problems not listed above. To get help you can:

• Create an online help ticket
• Call 828-2227
• E-mail help@vcu.edu
• Visit the Help Desk Web Site

If you need help installing Java, and you do not have administrative rights to install programs on your computer, you will need to contact your local IT support person.